Sectors

I just had to tell you about what's just happened now - which is why I love having a smart home!...My small Dyson vacuum was due to be picked up today by a courier for a service repair. No-one is at home today, but I was expecting DPD to pick it up this morning - and I got the usual 1-hour notification window by text earlier. I was in a meeting at work when my phone alerted me that the doorbell had just rung. I spoke to the courier via the DoorStation intercom, and then opened the garage remotely and told him that the Dyson was just in front of him. He collected it, waved it in front of the camera so I could see, packaged it up, and went on his way. I then closed the garage door remotely. My work colleagues were so impressed!

Thank you for everything. I would like to point out that your technician is a very nice guy, a very hard worker and definitely an asset to your company.

We initially contacted Pro Media as we wanted a Cinema building in our new extension and were bewildered by pricing / quotes and advice from other firms and local audio shops. Toby immediately came to the rescue and not only put our minds at rest (that this was do-able within our budget) but was exceptionally responsive and supportive and had all the answers. An incredible comfort and a very different approach from many other firms out there. I think we got more out of Toby in one phone call than we did from an entire sales process with another firm!

We've since ended up with a fully SMART house and have got to know Toby and his team really well. Dealing with Pro is like dealing with a family business, everyone loves technology and wants to get you exactly what you want, or how you want it sounding, and they always find a solution.

The system has been in over a year and we've had no issues with it, and yet Toby and the team are always on hand to answer any questions or help us improve the system for how we use it.

I cannot rate them highly enough.