Reviews

My wife and I are thoroughly impressed by Pro Media Solutions for their excellent service . Simon was extremely professional , friendly , courteous, understanding, and efficient . Our connectivity with various electronic components for home cinema/ TV / sky etc. Is working perfectly and has truly elevated our entertainment setup . We could not be more happier with the experience of the service.We highly recommend and confidently stand by the company. Our special thanks to Simon who went above and beyond to meet our expectations.

Pro media looks after our control 4 system and a few nights ago one part of the system failed (from 8 years of constant use). The way in which pro media, and more specifically Toby, dealt with it was impeccable. Toby responded first thing and came out that same day to identify the problem. He ordered the parts and came to fit it as soon as it arrived. The whole problem was resolved and back to working order within a few days and required no chasing up - he was proactive and communicated with us the whole time. The service and professionalism was second to none. You’re in safe hands with pro media solutions.

We used Pro Media Solutions some time ago and were very pleased with the level of support and after care they provided.A very simple TV upgrade recently caused us incredible frustration ruining our TV experience on a regular basis and causing us not insignificant cost to put right with other suppliers in the AV Space (recommended by the AV retailer) being not only unable to fix but making things worse.There were broken promises, obfuscation, radio silence, poor advice (guesswork) and “solutions” which were made up on the hoof leaving us exasperated.Fortunately we had the common sense to get Pro Media solutions back in the frame.Whilst we had ruled out a number of extraneous measures to fix which helped define what else was could be done Pro Media Solutions involvement and calm and professional approach helped solve what many others couldn’t.Touch wood they have removed this monkey off our back and can use our SMART Home system in the way it was intended.They are the real deal.

ProMedia installed a C4 system in my house a couple of years ago when I rebuilt my house. The world of home automation was very new to me and there were soooo many different views out there in terms of functionality and budget that it was an area I was not looking forward to dealing with!The team was a pleasure to deal with and helped me develop a specification which worked for my requirements and with my budget and they were clear on what upgrades I could introduce at a later stage if desired.Since the installation (which was a complete success) the team have been a pleasure to deal with as I have made further upgrades to the system. Their technicians including Cookie and Toby are wonderfully talented and understand C4 inside out.They are a team of complete professionals and I would definitely recommend them.

The team at Pro-Media did a fantastic job at helping with the issues with my Doorbird system. They're always friendly and prompt with communication. I would highly recommend!

I have been a customer of Promedia since 2017 after being first introduced to them by Richard at Seriously Cinema and have always found them highly professional. They assisted me through a complex renovation and cinema / smart home installation and did a fantastic job, helping us achieve results on the budget we had. Simon and the team have always responded quickly whenever ive had an issue and helped me to resolve it promptly. I've been so impressed by the system & Promedia, that I have significantly expanded our system with them since the original install. I can't recommend Promedia more highly - if you are considering expanding or installing a home cinema/smart home system then this is the team to help you do it. Highly recommeded!

We have been absolutely amazed by the level of hand-holding and post-installation customer support provided by Toby and the team at Pro Media Solutions. Their expertise is exceptional, and they go above and beyond to find technical solutions to almost any challenge. The team’s knowledge and dedication are evident, and they truly take pride in delivering the best possible service. We would have been lost without their support – thank you so much for everything! Highly recommended!

I have used Simon and team many times now, and they are great at what they do. I would highly recommend this company.

I had an existing cinema room and multiscreen system run from 2 racks in separate parts of the house that was a bit of a mess in terms of cabling and quite 'clunky' to use. Pro Media Solutions came in and simplified everything and installed Control 4 which meant I didn't need multiple handsets. Their approach was very professional and courteous, they spoke a language that even a technophobe like me could understand. There were a couple of teething problems at the begining which they were very quick to resolve and nothing was too much trouble. Overall a great company to deal with, they come with great products and fantastic knowledge and I would not hesitate to use/recommend them in the future.

Recently I had Pro Media Solutions install a new WiFi system in my home, and I exceptionally happy with the results. The whole engagement has been very professional.The technicians took the time to understand my needs and in response they provided a tailored solution that has exceeded my expectations.The WiFi coverage is absolutely fantastic! I now enjoy full bandwidth speed in every area of my home and the best part is that I have seamless connectivity in my garden as well.This has made working from home and streaming outside much easier. This was the main reason to invest in upgrading my network and WiFi distribution.I highly recommend Pro Media for anyone looking to enhance their home network and WiFi experience. Their knowledge of the latest WiFi technologies is the reason I chose them.I have other projects coming up in the smart home area which I am sure to utilise them again.